Customer care

Shipping & Delivery

At SEEN ABAYAS, we want your shopping experience to be as seamless as possible. We aim to deliver your order safely and efficiently through our selected Royal Mail delivery services.

On this page

Order processing

Our dispatch processing time is being confirmed before ordering opens.

Processing is the time needed to prepare an order. Courier delivery estimates begin after dispatch and are separate from processing time.

Standard UK delivery

Royal Mail Tracked 48 is our planned standard UK service. Available services depend on the delivery address.

Delivery charge
To be confirmed before ordering opens
Delivery aim
To be confirmed for the available service and destination

Tracked services have delivery aims rather than guaranteed arrival times. See Royal Mail Tracked 48 service information.

Express UK delivery

Royal Mail Tracked 24 is our planned express option, subject to availability for your address.

Availability
To be confirmed
Delivery charge
To be confirmed
Delivery aim
To be confirmed for the available service and destination

Read Royal Mail Tracked 24 service information for its current delivery aims and postcode exceptions.

Complimentary delivery from £80

Enjoy complimentary standard UK delivery on orders of £80 or more.

The eligible merchandise subtotal must be at least £80. An order of exactly £80 qualifies. This offer applies to standard UK delivery; an express upgrade is separate.

Delivery destinations

Eligible UK destinations, including Northern Ireland, islands and postcode restrictions, are being confirmed.

International delivery availability has not been confirmed. Please contact us before arranging delivery outside the UK.

Delivery services and the full charge will be disclosed before payment when ordering opens.

Order tracking

Once your order has been dispatched, we will provide tracking information where available so you can follow your delivery.

You can enter a Royal Mail tracking number using the carrier's tracking service. Automated tracking and dispatch notifications are not active in this preview.

Track your Royal Mail item

Delivery delays

If a parcel is delayed or tracking appears incorrect, contact us with your order reference and tracking number. We will help investigate with the carrier. Delivery estimates can be affected by local restrictions and service disruption.

Incorrect delivery address

Please check your address carefully before payment. If you notice an error, contact us promptly. We will confirm whether an address can be amended; a change may not be possible after dispatch.

Delivery enquiries

For delivery enquiries, please contact info@seenabayas.co.uk or visit Contact Us. For return instructions, read our Returns & Exchanges policy.

Customer care

Here to help.

For questions about this page, contact our team.

Contact customer careinfo@seenabayas.co.uk

A SEEN selection

Your bag.00

Room for something timeless

Your next favourite
starts here.

Explore the collection and find a piece that feels like you.

Discover the collection